NDIS Disability Support Services FAQ's ADELAIDE

You can choose to self-manage, engage a registered agency to manage your plan finances, such as Plan Partners, or the NDIA can manage your plan on your behalf. You can also choose a combination of these three options. The NDIS website has lots of information on this topic. If you want an agency such as Plan Partners for plan management, you must request it be included in you plan.

Funding from NDIS is not means tested and has no impact on income support such as the Disability Support Pension and Carers Allowance.

Your core support budget is flexible and includes four categories of support:

• Consumables (e.g. purchasing everyday use items such as continence aids)
• Daily Activities (e.g. assistance with self-care activities during the day or evening)
• Assistance with Social and Community Participation (e.g. supports to enable you to engage in social or recreational activities)
• Transport (e.g. if you are unable to use public transport because of your disability).

You can generally use core budget funds allocated against one support category to purchase supports under another support category unless funds have been set aside for a specific purpose.

Before you receive service from a provider you will need to make a written service agreement which sets out how and when your supports will be delivered and terms of payment. If you have a support coordinator you should ask them to help you negotiate your service agreements.

Myplace is a secure website for participants or their nominee to view their NDIS plan, request payments and manage services with providers. Basically it enables you to keep track of all things to do with your plan

To use the portal you must first create a myGov account. Click the participant portal link at the top of the NDIS website homepage for directions.

Your providers can view relevant parts of your plan on the Providers Portal but they must first have your consent to do so.

When you receive your plan if you see any obvious errors (incorrect information) you can call the NDIS Help Line or speak to your planner or local area coordinator (LAC).

Your plan will generally be reviewed yearly – it will be assessed to see how it is meeting your current and future needs and goals. If you want early review due to a change in circumstances or needs you must complete the NDIS review form or contact the NDIS Help Line.