COVID-19 INFORMATION

Looking for a cure

We are open and ready to serve you regardless of the Covid-19 situation.

Our commitment is to serve you in a safe, and supportive environment.

FGCS management and all staff are working diligently and proactively to mitigate the impact of Covid-19 disrupting services and access for our participants, their families, and other stakeholders.

We have a duty of care to keep you safe while accessing all FGCS services therefore, we have adapted and enacted policies, procedures, and processes to enable us to prevent and control the incidence of Covid-19 infections.

Help us keep you safe by following these guidelines

FGCS families/visitors/external stakeholders coming to Supported Independent Living homes

Visitors log Sign in and out Restricted access/management to authorise/ Sign in and out
Masks Regular/N95 N95
Eye protection Not required Visor/face shields
Gowns Not required Disposable gowns
Testing As per SA health guideline (this information is updated regularly, see up to date SA Health resources links below Surveillance RATs if at risk, PCR if symptomatic
Social distancing As practicable 1.5 meters physical distancing
When feeling unwell Avoid visiting SILs Stay away from SILs
Communication As required/updates from government Increased -weekly/as required

FGCS staff health, safety and welling and are important to us, and critical to providing you with the right services at the right time. The following guidelines are for staff.

FGCS staff working in SILs and participant homes

Masks Regular/N95 N95
Eye protection Not required Visor/face shields
Gowns Not required Disposable gowns
Staff testing for duty As per guideline provided (this information is updated regularly, see up to date SA Health resources links below) Surveillance RATs if at risk, PCR if symptomatic
Social distancing As practicable 1.5 meters physical distancing
When feeling unwell Advise management immediately/ Avoid contact with participants/staff Stay away from SILs/follow FGCS management guidance
Communication As required/updates from government Increased -weekly/as required
Hand hygiene Regular use of hand gel, hand washing with soap and water Strict use of hand gel, hand washing with soap and water, disposable gloves
Cleaning Regular cleaning all frequently used surfaces and areas Regular cleaning all frequently used surfaces and areas

For more support, about any wellbeing concerns or issues for yourself, co-worker, or someone else see table with specific resources that you may need

Doctor’s Health SA (DHSA) Psychological health services for medical practitioners, medical students & concerned colleagues. Calls are answered by GPs working at DHSA, which is a free 24/7 hotline Doctors' Health SA 24/7 Support Line – 08 8366 0250
Beyond Blue Support for people experiencing anxiety and depression 1300 224 636 www.beyondblue.org.au
Mental Health Triage Service 24/7 service for support, triage, and referrals for mental health 13 14 65
1800Respect Free counselling, information, and referrals for those experiencing family violence 1800 737 732 www.1800respect.org.au
Justice Net SA Coordinates free legal assistance for low-income earners/ disadvantaged persons admin@justicenet.org.au www.justicenet.org.au
Wellbeing SA Access to free wellbeing resources Wellbeing SA • Supporting your state of wellbeing

For the most up to date information about COVID-19 and the vaccine roll-out please visit the government websites:

SA Health
COVID-19 | SA Health

Fact Sheets (including information about vaccines)
COVID-19 vaccination – Easy Read resources | Australian Government Department of Health and Aged Care

SA Health Emergency
Emergency services | SA Health


Useful COVID-19 resources

Australian Government
COVID-19 vaccine information for people with disability and disability service providers | Australian Government Department of Health and Aged Care

Disability Specific links
For people with disability
For disability workers

Masks
How-to-safely-wear-a-mask.pdf

FGCS relevant policies (links)

Infection Prevention & Control
Risk Management
Waste management

What clients say

Hello Ruthy

I had an amazing time doing my placement with your company FGCS Friendly and Graceful Care Services. I enjoy working with the team, participants and all others I encountered during my placement. You have an amazing team who have the desire and willingness to do their best to all the participants. I learnt so much from everyone. Your team is Passionate about giving the best service to all involved.

I thank you for giving me the opportunity to work with you all

I will be happy to be part of it when the opportunity comes

Keep up the great work

Jasmine Lawrence